Return Policy


Gene Lockwood’s accepts online returns within 90 days of purchase with the invoice and the original tags. The tags must be on or with the merchandise, and must be unworn to be eligible for a full refund. We can only issue a refund the way it was originally paid for. You have the option to send your return back to us (customer pays shipping on returns) or return/exchange for another item or in-store credit at our Little Rock location. If you do not have your original invoice, email us at for a copy. Please allow 7-10 business days for your return to be processed. 

Returns should be sent to:

Gene Lockwood's

12101 W. Markham Street

Little Rock, AR 72211

Defective Items

For defective items, please ship or bring the item to our Little Rock location with your invoice for evaluation. 

Damaged Items

If your item is damaged upon arrival, please email us at

If you have any questions regarding our return policy, feel free to send us an email at


FREE SHIPPING on orders over $150!

Monday - Friday 10AM - 8PM, Saturday 10AM - 6PM 501-227-7678